That way you can keep up-to-date

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Could you fill out this brief survey so we can send this information to our product team?" . Share helpful content with the customer. Keep in touch with the customer by sharing content with them that you know is of use. Ask them if they'd like to join your email newsletter. Or, if you don't have a newsletter, you can go to the next step by cultivating content specifically for that individual customer. Put together blog posts, research, news articles, and more sources of information that you believe will actually benefit the customer or are related to the products they use. The customer will recognize that you're willing to go the extra mile for them, maintaining your position on their radar.

Pro tip: Here's an example of what this might sound like: "Hi 'Customer Name'. I was thinking Phone Number List about your situation and gathered a few resources that I thought might be of help. I added them to the email below. Let me know if you need anything else." . Stay connected with them. If your customer feels comfortable with you doing so, follow them on social media such as LinkedIn. T on the happenings in their life. Whenever something comes up that's related to your business, you can engage with their posts or tweets by liking, responding, or even sharing.

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Additionally, mention them on posts, articles, or threads that they may find of interest. Your continued awareness of what the customer likes to read about will further prove your investment in that relationship. Pro tip: Here's an example of what this might sound like: "This is great news, 'Customer Name'. I'm glad to see things are working out for you. Let me know if there's any way I can help." . Reach back out when you can fulfill their request. If your company gets to a point where they actually can fulfill a customer's past request, don't be afraid to reach back out.